| General Information |
| Orders placed through www.absormix.com will be handed over to the courier within a maximum of [7] business days following payment confirmation. Public holidays and weekends are not included in this period. |
| Delivery Time |
The delivery period begins from the date your order is confirmed. Local deliveries are generally completed within 1–3 business days, while deliveries to other cities are usually completed within 2–7 business days. You will be notified if any ordered product is out of stock.
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| Delivery Method |
| Orders are delivered to the specified address via our contracted courier company. Upon delivery, please inspect the package in the presence of the courier. In the event of any damage or missing items, a damage report must be prepared by the courier. |
| Delivery Charges |
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| Change of Delivery Address |
| If you wish to change your delivery address after placing an order, you must contact our customer service team before the order has been handed over to the courier. |
| Undeliverable Orders |
| If the recipient is not available at the delivery address, the courier company may redirect the order to the nearest branch and notify you accordingly. Orders that are not collected within the specified period will be returned to our company. |
| International Delivery |
| International shipments are subject to the customs regulations of the destination country. Delivery times and shipping charges may vary depending on the country. |
| Force Majeure |
| Our company shall not be held responsible for delays caused by force majeure events such as natural disasters, war, states of emergency, courier company strikes, or similar circumstances beyond our control. |
